We offer the following postage options:
Standard 1st Class Signed to the UK £5.05 (requires signature on delivery)
Standard 2nd Class Signed to the UK £4.00 (requires signature on delivery)
Next Day delivery £9.00 (for orders placed by 1pm Monday to Thursday)
European delivery is £12.00 (please see below regarding customs charges)
Worldwide delivery is £20.00.
We endeavour to send your orders out within 2-3 business days (except for Next Day delivery).
There have been major delays to all European shipping due to the pandemic and now customs clearance.
All orders after 1st of January 2020 to EU countries may be liable for customs, VAT and import tax charges.
Please check the rules for your own country for further details.
You, the customer, are responsible for all taxes and duties imposed by your country of residence for importing goods. These charges vary from country to country and are out of our control. Please check with your country's customs office to determine their procedures and any potential charges.
We hope you will be very pleased with your item but appreciate that you may wish to return it for a refund or exchange. We allow up to 21 days from delivery to you posting it back to us. The item will need to be sent back in the same unworn condition as you received it and ideally in the same packaging (particularly for the fedoras). Please obtain a proof of postage from your local Post Office. We cannot be held responsible for items that go missing in the post and please note return postage will not be refunded. We can only credit a refund to the original purchaser’s card/Paypal account.
Personalised items cannot be returned for a refund or exchange.
To return your package, please email us at email@example.com for the returns address.